Shipping & Returns Policy

Shipping Policy

We are committed to ensuring your order arrives safely and in a timely manner. Please review our shipping guidelines below:

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order has shipped.

Shipping Methods & Delivery Times

We offer the following shipping options at checkout:

Please note that delivery times are estimates and may be affected by carrier delays, holidays, or unforeseen circumstances.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method. Free standard shipping is available for orders over $[Insert Amount] within the [Insert Country].

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please check with neighbors, your local post office, or building management. If your package is still missing, contact us at orders@curryleaf.box within 7 days of the delivery date, and we will work with the carrier to assist in locating it. We are not responsible for lost or stolen packages, but we will do our best to help resolve the issue.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at orders@curryleaf.box within 7 days of delivery. Provide your order number and clear photos of the damaged or incorrect item. We will replace the damaged item or provide store credit for future purchases.

Returns & Exchanges Policy

We want you to be completely satisfied with your purchase! If you are not, we offer returns in the form of store credit.

Return Eligibility

Returns must be initiated within 14 days of delivery. Items must be unused, unopened, and in their original packaging to be eligible for return. We do not accept returns on perishable items, personalized products, or clearance items.

How to Initiate a Return

Email us at orders@curryleaf.box with your order number and reason for return. Once approved, we will provide return instructions. Customers are responsible for return shipping costs.

Refunds & Store Credit

All approved returns will be credited in the form of store credit for use on future purchases. Store credit does not expire and can be used at any time. We do not issue cash or credit card refunds.

Exchanges

If you need to exchange an item, please follow the return process and place a new order using your store credit.

We appreciate your business and strive to provide a smooth shopping experience! If you have any questions, feel free to reach out to us at orders@curryleaf.box.

Thank you for choosing curryleaf.box! 💚