Customer Service
How Can We Help You?
At Curryleaf.box, we're committed to ensuring your complete satisfaction with our products and services. Our dedicated customer service team is here to assist you with any questions, concerns, or feedback you may have.
Contact Information
Email Support
For general inquiries and order support:
support@curryleaf.box
Response within 24 hours
Phone Support
Customer Service Hotline:
(555) 123-4567
Mon-Fri: 9am-5pm EST
Frequently Asked Questions
What are your shipping times?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping (1-2 business days) is available for an additional fee. International shipping times vary by location and typically take 7-14 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can also check your order status by logging into your account and viewing your order history.
What is your return policy?
We accept returns within 30 days of purchase for unopened products in their original packaging. Please note that shipping costs for returns are the responsibility of the customer unless the return is due to our error. See our Shipping and Returns page for complete details.
Are your products organic?
Many of our curry leaf tea products are certified organic. Each product page specifies whether the item is certified organic or conventionally grown. All our products, organic and conventional, are sustainably sourced and thoroughly tested for quality.
How do I prepare curry leaf tea?
Basic preparation involves steeping dried curry leaves in hot water for 5-7 minutes. For detailed brewing instructions and recipe ideas, please visit our brewing guide.
Shipping Information
We offer several shipping options to meet your needs:
- Standard Shipping: 3-5 business days - $5.95
- Express Shipping: 1-2 business days - $12.95
- Free Shipping: Orders over $50 qualify for free standard shipping
For complete details on shipping policies, delivery timeframes, and international shipping options, please visit our Shipping and Returns page.
Feedback
We value your feedback and are constantly striving to improve our products and services. If you have suggestions or comments about your experience with Curryleaf.box, please don't hesitate to reach out to us at feedback@curryleaf.box.